Business Service Lead
Permanent position
Mumbai, India

The Role:
This role is responsible for leading, integrating and continuously improving the business support functions that enable the India business to operate efficiently, compliantly and effectively. The role provides leadership across business administration, corporate governance, company secretarial administration, financial control and reporting, and operational support services.
Working closely with the Managing Director, Group Corporate Functions and external advisers, the Business Services Lead will ensure robust governance, effective operational controls and continuous improvement to support the ongoing growth of the India business.

Key Duties and responsibilities:

Business Administration:

• Lead the day-to-day delivery of business administration services.
• Develop and maintain efficient administrative systems, processes and procedures.
• Coordinate office administration, facilities and business support activities.
• Support the implementation of business systems and digital tools that improve efficiency.
• Ensure company records and documentation are maintained accurately and securely.

Corporate Governance and Company Secretarial:

• Act as the local liaison with the Group Company Secretariat and external advisers on statutory and corporate governance matters.
• Coordinate local company secretarial activities and support statutory filings in accordance with Indian regulatory requirements.
• Support the preparation of Board and shareholder meetings, including the coordination of agendas, papers and minutes.
• Maintain statutory registers and governance documentation.
• Promote compliance with Group governance standards and local corporate requirements and help develop local corporate standards.

Financial Control and Reporting:

• Own the coordination of budgeting and forecasting activities for the India entity.
• Prepare and maintain monthly management reporting, financial dashboards and performance insights.
• Monitor expenditure, budgets and cash flow, supporting effective financial planning and control.
• Oversee the delivery of accounting services provided by the outsourced finance partner and liaise with the Group Accounts Payable and Accounts Receivable teams to ensure efficient financial operations.
• Maintain effective financial controls and support statutory reporting, audits and compliance, working closely with external accountants, auditors and tax advisers.

Compliance and Risk:

• Support compliance with Group policies and local legal and regulatory requirements.
• Maintain operational policies, procedures and business records.
• Coordinate insurance administration and support business continuity activities.
• Monitor business risks and support the implementation of effective internal controls.

Stakeholder Management:

• Act as the primary operational liaison between the India business and Group Corporate Functions including HR, Finance, Legal, IT and Procurement.
• Coordinate activities with external service providers including payroll providers, accountants, auditors, banks, legal advisers and regulatory bodies.
• Build effective relationships with customers, suppliers and government authorities where required.

Procurement and Supplier Management:

• Coordinate procurement of office equipment, facilities and business services.
• Manage supplier contracts and service agreements.
• Monitor supplier performance and costs.
• Identify opportunities for cost efficiencies.

What we’re looking for:
Strong organisational and planning skills with the ability to manage multiple priorities.
Excellent communication and stakeholder management skills, along with being commercially aware.
Strong analytical and problem-solving abilities with high attention to detail, sound judgement and a proactive approach.
Able to build effective relationships across local and Group functions.

Key skills, knowledge and experience: 

• Degree in Business Administration, Commerce, Finance or a related discipline.
• Good understanding of business operations, financial management, governance and corporate administration.
• Working knowledge of Indian statutory and regulatory requirements.
• Proficient in Microsoft Office and business systems.
• Significant experience leading business support, corporate services, administration or finance functions within a commercial environment.
• Experience supporting financial reporting, budgeting and operational controls.
• Experience working with outsourced service providers and cross-functional stakeholders.
• Experience leading governance, compliance and continuous improvement initiatives.

*This role is to be based at our Mumbai office therefore; you will need the right to work and reside in India to apply.

Why join us?
Competitive benefits tailored to the division.
Opportunities for career growth and visibility across the organisation.
A supportive, inclusive culture that values your ideas and contributions.
Work that truly makes a difference in safety, innovation, and global capability.

About Us:
James Fisher is a global engineering services company with over 50 years of experience delivering complex offshore energy projects in some of the world’s most challenging environments. We operate across Energy, Defence, and Maritime Transport, leveraging cutting-edge technology and deep expertise to support the full lifecycle of our customers’ assets.

Visit our website at: www.james-fisher.com

If this sounds like the ideal next step in your career, then click ‘apply’ now! 

Due to the volume of applications, we receive for our vacancies, on occasion applications may close before the deadline, so please apply early to avoid disappointment. 

James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are proud to be a Disability Confident employer and recognise that our success depends on our talented and diverse workforce.