System Excellence Manager
Full-Time, Permanent
Inchinnan or Aberdeen, Hybrid working
About the Company
JFD Global is the world leading underwater capability provider, serving the commercial and defence markets with innovative diving, submarine and hyperbaric rescue, technical solutions and services.
The Role
We are looking for a System Excellence Manager to join the James Fisher Defence team and drive system improvements in the organisation at all levels. You will work on ensuring that the foundation is built for improvements and aligning overall strategy with the deliverables. The focus of the role will be to drive standardisation, optimisation and digital transformation where appropriate, helping to promote the digital as an enabler across all business functions. This role will improve business results by driving initiatives to meet the requirements of our customers and our strategy.
The role can be based in either Aberdeen or Inchinnan, and we offer hybrid working.
Key Responsibilities
- Provide a system platform for growth, and defined system improvement plans.
- Provide strategic direction and leadership to the systems excellence team, ensuring alignment with organisational goals.
- Identify opportunities for process improvements.
- Keep up with and implement best practice to enhance efficiency and effectiveness.
- Oversee the planning, execution, and delivery of system-related projects, ensuring they are completed on time and within budget.
- Collaborate with key stakeholders to understand their needs and ensure systems and processes meet business requirements.
- Establish metrics and KPIs to monitor system performance and drive continuous improvement.
Qualifications, Knowledge and Experience
- Proven experience in leading and managing teams.
- Experience in a similar role.
- Familiarity with Agile methodologies.
- Experience in a technical IT environment.
- Strong analytical and problem-solving skills.
- Experience in managing large-scale projects.
- Understanding of system architectures, integration, and service delivery is key.
- Excellent communication and presentation skills.
What's on offer
- Competitive salary
- 26 days holidays plus Christmas, Boxing Day, 1st and 2nd January
- Company pension
- Cycle to work
- Private Medical Insurance
- Early Finish on Fridays
- Opportunities for development and progression
- Great culture
JFD – part of a Global James Fisher Group
James Fisher is a global engineering services company that has evolved from its origins as a ship owner and operator to provide expertise and innovative technology across Energy, Defence, and Maritime Transport. We help our customers deliver on their promises safely, efficiently, and responsibly. With a strong heritage built on our people and innovation, we are embedding sustainability across our business.
Our strategy, centered around the One James Fisher ambition, aims to build a cohesive engineering service company in the Blue Economy.
- Our Energy Division offers safe, sustainable products and services for oil, gas, and renewables.
- The Defence Division provides underwater systems and life support for defence and commercial diving markets.
- Maritime Transport leads in global maritime shipping and ship-to-ship transfer services.
Together, we are building a brighter, bolder, and more innovative future.
If this sounds like the next step in your career, click ‘Apply’ now.
Please note that this role requires security checks.
You can find out more about James Fisher & Sons group companies and valued behaviours by watching a short film here: We are One James Fisher - YouTube
Due to the volume of applications, we receive for our vacancies, on occasion applications may close before the deadline, so please apply early to avoid disappointment
James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are proud to be a Disability Confident employer and recognise that our success depends on our talented and diverse workforce. For more information Click here